716-240-9815     4476 Main Street . Amherst, NY 14226

Refund Policy

ORDER EXCHANGE AND CANCELLATION 

The consumer's right to cancel an order within 7 days of purchase does not apply to purchases of perishable food products. Therefore, the Customer is not entitled to exercise this right.

However, if and when it is possible, we will honor a change or cancellation made by the Customer if the package is still in the preparation stage and has not yet been turned over to the carrier for delivery. We determine whether this is possible on a case-by-case basis.

Once the package has been turned over the carrier for delivery, it is not possible to honor any change, or cancellation. Here, the Customer's account will not be credited with the order amount.

Customers who are dissatisfied with their purchase for any reason are encouraged to contact Oh Pour L'amour Du Chocolat (716) 240-9815

Any refund or credit as determined approprate by Oh Pour L'amour Du Chocolat will be made within 7 days.